Refund Policy

At FAR CLOSET, we aim to ensure customer satisfaction with every purchase. Please read our refund terms carefully.

Eligibility for Refund:

Refunds are only applicable in the following cases: 

• You received a defective or damaged product.
• If you have made an online payment and your order could not be delivered due to stock unavailability.

Refund requests must be made within 2 days of delivery by contacting our customer support team at farcloset@gmail.com or WhatsApp

Refund Method:

For Cash on Delivery (COD) orders: Refunds will be issued as store credit for future purchases.

For prepaid orders (Bank transfer, Any micro bank App): Refund will be processed back to the original payment method within 5-7 working days. 

Non-Refundable Cases:

•  Change of mind, size issues, or dislike of product (you may request an exchange instead).
• Products on sale, clearance, or discounted offers.
• Nightwear, or customized items (due to hygiene and personalized nature).
•  Orders already processed, shipped, or delivered, unless defective/wrong.

Important Notes:

• Shipping charges are non-refundable. 
•  Customers must provide proof (pictures/videos) of defective/wrong items when requesting a refund.
• Refund requests without prior approval will not be accepted.

Changes to this policy:

We may update this Refund policy from time to time. Any Changes will be posted on this page with the updated effective date.