Order Cancellation Policy

We value our customers and strive to provide the best shopping experience. Please review our cancellation policy before placing an order.

Order Cancellation by Customer:

• Orders can be cancelled within 12 hours of placing an order by contacting our customer support at Farcloset@gmail.com or via WhatsApp. Orders can also be cancelled when you receive a verification call from our customer service. Once the order has been processed, Packed or shipped, it cannot be cancelled.
  
• For prepaid orders the refund will be issued as store credit or through the original payment method ( Processing time 5-7 Working Days).

Order cancellation by FAR CLOSET:

We reserve the right to cancel an order in the following cases

• The item is out of stock or unavailable.
  
• There is an issue with payment verification.
  
• The issuing financial institution declines price errors.
  
• The shipping address is incorrect or incomplete.

In such cases, customer will be informed promptly, and a full refund or store credit will be issued.

Non-canceller orders: 

• Sale, discounted, or clearance items.
  
• Customized or made to order products.
  
• Orders already Dispatched/Shipped

IMPORTANT NOTE: 

If a customer refuses to accept delivery without prior cancellation approval, future order may require advance payment.

Changes to This Policy:

We may update this order cancellation policy from time to time. Any Changes will be posted on this page with the updated effective date.